Qualaroo

Qualaroo, a powerful customer feedback and survey software developed by ProProfs, specializes in gathering actionable insights to enhance the customer experience. Since its inception in 2010, Qualaroo has innovated with its proprietary Nudge™ technology, allowing businesses to conduct non-intrusive, real-time surveys on their websites and apps. This intelligent targeting is based on user behavior, enabling tailored interactions that help understand the "why" behind customer actions.

The platform offers a range of tools, including website and product feedback, lead generation, and A/B testing, aimed at boosting conversion rates and customer engagement. Qualaroo's advanced features, such as AI sentiment analysis and question branching, empower companies to capture over 100 million insights and optimize their offerings effectively. Now a part of the ProProfs family, Qualaroo adds significant value to their suite of support and survey tools, reinforcing their commitment to creating delightfully smart software that enhances business outcomes and customer satisfaction.