Route

Route is a leading post-purchase experience platform that enhances online shopping by providing a comprehensive suite of services designed to protect brands and delight customers. Trusted by over 13,000 brands, Route offers essential features such as shipping protection, real-time package tracking, and AI-driven product recommendations. With an impressive track record of resolving over one million customer tickets and maintaining a 97% customer satisfaction rate, Route ensures that shipping issues turn into opportunities for loyalty.

Their shipping protection service gives customers peace of mind, covering potential damages or losses during transit. Route also streamlines issue resolution, allowing customers to quickly file claims and receive solutions, often within minutes. With immersive tracking capabilities, customers can monitor their packages seamlessly through multiple platforms. Additionally, Route champions environmental responsibility with carbon-neutral shipping options, enhancing customer loyalty and satisfaction. By integrating with top e-commerce platforms, Route is the go-to solution for businesses looking to elevate their customer experience while safeguarding their reputation.